BitBuy Review 2025 – Complete Exchange Overview (UPDATED)

Bitbuy is one of the few exclusive cryptocurrency exchanges catering only to Canadians. In this 2025 Bitbuy review, we’ll dive into everything this Canadian cryptocurrency exchange offers. While there are lots of reasons non-Canadians can’t use these platforms, there are more reasons why you, as a user based in Canada, should choose them. In this 2025 Bitbuy review, we’ll dive into everything this Canadian cryptocurrency exchange offers.

At CryptoManiaks, we’ve carefully tested and researched Bitbuy, so you can trust our insights because we will be sharing everything we know as of 2025.

From this 2025 Bitbuy review, you will learn about its pros and cons, platform features, supported coins, deposit and withdrawal methods, user experience, security, fees, and customer service.

If you read till the end, you’ll know whether Bitbuy is safe and regulated and if it is the right choice for your crypto trading and investment needs in 2025.

Pros and Cons of Bitbuy

If you don’t have enough time to read this full BitBuy review, here is an actionable summary to help you.

Pros of Bitbuy

• Supports popular cryptocurrencies
• Corporate solutions used by over 1,500 businesses
• Competitive staking rewards
• Secure platform with advanced safety protocols
• Licensed and regulated by the Canadian OSC

Cons of Bitbuy

• Available only to Canadian users
• Linked to the troubled FTX exchange
• No welcome bonus for new users
• Lacks an investment program
• Limited support options, only via ticket form

Bitbuy – Brief Overview

Bitbuy is a Canadian cryptocurrency exchange that offers a platform for buying, selling, and trading digital assets.

Designed to cater to both beginners and experienced traders, Bitbuy provides a range of services.

This includes easy-to-use Express Trade for quick transactions and Pro Trade for advanced users looking to access detailed charts and tools.

The platform supports multiple cryptocurrencies, allowing users to diversify their portfolios with ease.

Bitbuy is known for its strong focus on security and compliance with Canadian regulations, which makes it a trusted choice for crypto enthusiasts in the country.

In addition to trading, it offers secure crypto storage and fast transaction processing.

With its reputation for transparency and user-focused services, Bitbuy continues to stand out as a leading exchange in the Canadian cryptocurrency market.

Who Founded Bitbuy?

Founded in 2016, Bitbuy was created to address the growing demand for a secure and regulated cryptocurrency exchange in Canada.

The platform was launched by Adam Goldman with the goal of simplifying the crypto trading process for Canadians while maintaining a high level of security and compliance.

Over the years, Bitbuy has become one of Canada’s leading exchanges, with thousands of active users and significant daily trading volumes.

Compared to its competitors, Bitbuy is well-regarded for its user-friendly interface and strong regulatory backing.

Its achievements include being the first crypto exchange in Canada to be fully regulated by the Ontario Securities Commission (OSC), a milestone that further solidifies Bitbuy legit status in the market.

The platform has also established partnerships with key financial institutions to provide a smooth and secure experience for its users.

Despite facing competition from global exchanges, Bitbuy remains a top choice for Canadian traders looking for a safe and reliable platform.

Bitbuy – Features/Services

Bitbuy provides a range of features and services that make it easy for users to navigate the platform and manage their cryptocurrency assets.

Let’s take a closer look at what it offers!

Layout and ease of use

Bitbuy offers a clean and intuitive interface that makes navigating the platform straightforward for users.

Upon logging in, the main dashboard highlights:

• Account balance
• Available assets
• Buy/Sell options
• Deposit/Withdraw buttons
• Recent transaction history

The layout is user-friendly, with the most commonly used features, such as buying and selling cryptocurrencies, and is easily accessible from the top navigation bar.

Basic tasks such as making trades or viewing balances are easy to accomplish with minimal clicks.

Key sections include:

• Dashboard for an overview of account activity
• Markets page shows asset prices and trends
• Profile settings for managing security and personal information

While the basic functions are easy to master, some advanced features like OTC trading and Pro mode for active traders might require additional learning.

However, the platform offers guides and support to help users get comfortable with these tools.

Bitbuy’s design emphasizes ease of use, with most users able to manage their accounts and perform transactions without confusion.

Available Trading Pairs

Bitbuy offers 30 trading pairs, giving users a balanced selection of both standard and interesting crypto options to trade.

Some of the standard pairs include:

• BTC/CAD (Bitcoin to Canadian Dollar)
• ETH/CAD (Ethereum to Canadian Dollar)
• LTC/CAD (Litecoin to Canadian Dollar)

For those looking to diversify their holdings, Bitbuy also features trading pairs with popular altcoins like:

• SOL/CAD (Solana to Canadian Dollar)
• DOT/CAD (Polkadot to Canadian Dollar)
• ADA/CAD (Cardano to Canadian Dollar)

This selection of trading pairs includes essential assets, which gives traders easy access to top cryptocurrencies while offering opportunities to explore promising altcoins with growth potential.

While Bitbuy’s focus on CAD pairs is ideal for Canadian users, the selection may feel limited for advanced traders accustomed to global exchanges with hundreds of pairs.

However, its streamlined offering guarantees simplicity and ease of use.

Order Types Available

Bitbuy offers a few basic order types for everyday traders, while more advanced options are available on Bitbuy Pro for those seeking greater control over their trades.

The order types available on the standard Bitbuy platform include:

• Market Orders: Buy or sell instantly at the best available market price. This is ideal for quick transactions.
• Limit Orders: Set a specific price for buying or selling. It only executes the order when the market hits your desired price.
• Stop Orders: Automatically triggers a market order when a specified price is reached. It is useful for securing profits or minimizing losses.

For advanced traders, Bitbuy Pro offers additional order types:

• Good Til Cancelled (GTC): The order remains active until filled or manually canceled. Unfilled GTC orders are automatically canceled after 30 days.
• Fill or Kill (FOK): The order must be fully executed immediately or canceled entirely. This is often used for large trades to avoid price fluctuations (slippage).
• Immediate or Cancel (IOC): The order will be filled as much as possible at the specified price, and any remaining volume will be canceled immediately.

These advanced options on Bitbuy Pro provide more flexibility for active traders, while the standard platform focuses on simplicity.

Supported Wallets

Bitbuy provides a built-in custodial wallet for users to store and manage their cryptocurrencies directly on the platform.

This wallet simplifies the trading process by allowing users to:

• Store multiple cryptocurrencies supported
• Seamlessly transfer funds between their wallet and trading account
• Access balances and view transaction history

While Bitbuy’s custodial wallet is convenient for facilitating trades, it does not offer a non-custodial wallet for users who prefer to manage their own private keys or store assets externally.

For those looking for more control or long-term storage, Bitbuy allows transactions with external wallets, including:

• Software wallets – MetaMask, Exodus, and Trust Wallet
• Hardware wallets – Ledger and Trezor

This combination of an integrated wallet for easy access and external wallet support offers flexibility, catering to both casual traders and those seeking greater control over their assets.

Supported Coins

Bitbuy supports over 24 different cryptocurrencies, offering access to many of the most popular digital assets. These include:

• Bitcoin (BTC)
• Ethereum (ETH)
• Litecoin (LTC)
• Solana (SOL)
• Polkadot (DOT)

It primarily focuses on well-established cryptocurrencies, which makes it an ideal choice for users looking to trade top-tier digital assets.

However, the platform does not support more niche or newly emerging tokens.

This might be a limitation for traders seeking access to a broader range of altcoins.

While this selection covers the needs of most users, advanced traders may find the lack of newer or more unique cryptos restrictive.

User Profiles

Bitbuy does not provide access to other user profiles or any form of interaction between users.

Each profile is designed for private and individual use, focusing on securely managing personal assets and trading activities.

The platform caters to a wide range of users by offering two types of accounts:

• Individual Profiles: These profiles allow users to manage their cryptocurrency portfolios, track trades, and view their transaction history. The interface makes it easy for traders to monitor their account balances and market movements.
• Corporate Profiles: Businesses and institutions can create corporate accounts that offer additional features such as multi-user access, higher withdrawal limits, and specialized tools for handling crypto transactions.

Both profile types feature a clean and user-friendly interface to guarantee ease of navigation and asset management.

The lack of direct user interaction features or social elements means that Bitbuy emphasizes privacy and secure trading for each user.

Bitbuy Supported Countries

Bitbuy is exclusively supported in Canada and is only available to Canadian citizens or residents.

To be eligible for a Bitbuy account, users must be at least 18 years old and possess a cell phone number capable of receiving SMS verification codes.

Additionally, access to Bitbuy is restricted to within Canadian borders. This means that even Canadian users will lose access while traveling outside the country.

Bitbuy – User Experience

When evaluating a cryptocurrency exchange, user experience is an important factor to consider.

So, is Bitbuy good in terms of functionality, registration process, and educational resources?

Let’s explore what you can expect.

Functionality

Bitbuy offers a reliable and responsive trading platform with an easy-to-use interface.

It allows users to navigate smoothly and execute trades efficiently without complications.

In typical market conditions, the platform performs well by providing real-time price updates and quick trade execution.

Users rarely experience significant delays or operational issues, which guarantees a stable trading environment.

However, during times of high market activity or volatility, the platform may occasionally slow down. This issue leads to minor delays in trade execution or accessing specific features.

These instances are infrequent but can occur under peak market conditions.

Key aspects of Bitbuy’s functionality include:

• Simple interface: Accessible and easy to use, even for those new to trading.
• Real-time data: Prices and trades are updated instantly.
• Cross-device accessibility: Fully functional on both desktop and mobile.

Despite occasional slowdowns during high market volatility, Bitbuy remains a reliable and user-friendly platform for most traders.

Registration process

Bitbuy’s registration process is user-friendly and straightforward to guarantee both convenience and compliance.

The steps to register include:

• Creating an account: Provide basic details like name and email address.
• Email verification: A confirmation email will be sent to activate the account.
• Setting up a password: Choose a strong password that combines a mix of uppercase and lowercase letters, numbers, and special characters.

To comply with legal requirements, it conducts Anti-Money Laundering (AML) procedures, which involve verifying user identity through Know Your Customer (KYC) checks.

This process ensures the platform’s compliance with Canadian regulations to help prevent illegal activities.

Bitbuy safety measures also include using two-factor authentication (2FA), secure storage for digital assets, and compliance with strict regulatory standards.

Registration for the exchange usually takes only a few minutes. However, identity verification may take slightly longer, depending on the speed of document review.

Throughout the process, users are guided step-by-step to make it easy to follow even for first-time users.

These precautions help protect user accounts and funds, contributing to a secure trading environment.

Overall, Bitbuy’s registration process efficiently guarantees that users can quickly start trading while maintaining high security and compliance standards.

Educational Resources Available

Bitbuy offers a wide range of educational resources that combine informative, accessible, and practical guidance aimed at helping traders at all experience levels.

The Bitbuy Blog keeps users informed and updated with content in three key areas:

• Updates: This section provides timely information about new features and changes to the Bitbuy website and app.
• News: Provides the latest insights on the broader crypto space, including market trends, regulatory updates, and major events.
• Guides: Detailed articles that guide users through various aspects of investing, from the basics of crypto to more advanced topics.

For those looking for in-depth guides, the Bitbuy Learn section covers:

• Step-by-step guides: Clear and concise instructions on how to use Bitbuy’s platform.
• How to buy crypto articles: Specific articles that guide users on how to purchase different cryptocurrencies in Canada.
• How to stake crypto articles: Comprehensive guides on staking different cryptocurrencies tailored for Canadian users.
• Crypto educational topics: Informative articles covering essential crypto concepts like “Bitcoin Halving” and “What is Staking.”

Bitbuy’s resources are well-organized and beginner-friendly, offering both news and practical guides to enhance its users’ crypto knowledge.

Bitbuy Fees

Bitbuy offers a transparent fee structure across its various trading options. This makes it easy for users to understand the costs of trading or staking crypto on the platform.

Here’s a breakdown of the main fees:

Bitbuy Trade operates using a spread fee, which ranges from 0.5% to 1.85%. In extreme market conditions, spreads can go up to 3.85%. This spread is included in the quoted price of the trade.

On Bitbuy Pro, users are charged Maker and Taker fees, both at 0.50%. Maker fees apply to orders that add liquidity to the market, while Taker fees apply to orders that remove liquidity.

For larger transactions, OTC services have spread between 0.5% and 1.85%, similar to Bitbuy Trade, with adjustments during volatile conditions.

When users stake crypto, Bitbuy charges up to 30% of the staking rewards, depending on the asset. These fees are deducted from the net rewards received after custodial commissions.

By offering these transparent fees, Bitbuy guarantees users have a clear understanding of their costs when trading or staking on the platform.

Bitbuy Deposit and Withdrawal Methods

Bitbuy offers several convenient deposit and withdrawal options, with a transparent fee structure to make sure users are well-informed before making transactions.

It supports fee-free deposits for both fiat (CAD) and crypto assets. This makes it an appealing option for users looking to add funds without incurring additional costs.

Deposits can be made through the following methods:

While deposits are free, withdrawal fees may apply depending on the method and currency used.

Here’s a summary of CAD withdrawal options:

Crypto withdrawals may incur dynamic fees, which are adjusted based on network conditions. The most up-to-date fees are displayed at the time of withdrawal.

Here are some of the cryptocurrencies available for withdrawal:

In terms of the platform’s deposit and withdrawal limitation policy, Interac e-Transfers are limited to one withdrawal per 24 hours with a maximum of $2,000 per transaction.

Furthermore, certain assets are trade-only. This means that tokens, such as Algorand (ALGO), Pepecoin (PEPE), and Hedera (HBAR), cannot be deposited or withdrawn but can be traded on the platform.

Bitbuy provides flexibility for deposits and withdrawals, with most methods being cost-effective and quickly processed.

Is Bitbuy Safe

Bitbuy prioritizes the protection of user funds and data through multiple layers of security, including:

• Cold storage for the majority of assets
• Encrypted communication
• Regular security audits
• DDoS protection
• Strict verification procedures
• 2FA via authenticator apps and SMS

Aside from these security features, the exchange has a clean track record with no major security breaches reported, demonstrating its commitment to safety.

As a regulated marketplace in Canada, Bitbuy follows strict KYC and AML requirements. This means that all users must verify their identities to reduce the likelihood of fraudulent activity.

The platform is also registered with the Ontario Securities Commission (OSC), adding another layer of credibility.

So, is Bitbuy safe? Absolutely!

With these strong security measures and regulatory compliance, users can trust that their funds are well-protected.

Bitbuy – Customer Support and Feedback

Bitbuy provides customer support through limited channels to assist users with their queries.

The main support options include:

• Ticket form submission via the official website
• Self-service help center for FAQs

In Bitbuy reviews, users have shared varying experiences regarding the responsiveness of the support team.

While some appreciate the straightforward ticket system for contacting support, others feel the lack of live chat or phone support limits quick resolutions.

Several Bitbuy opinions highlight that while the help center covers basic questions, it falls short for more complex issues.

Some users have also expressed dissatisfaction with response times for ticket submissions.

Bitbuy Mobile App

The Bitbuy mobile app offers users a straightforward platform to manage cryptocurrency trades on the go.

It offers features designed for both beginner and experienced traders, with an emphasis on ease of use and fast performance.

Key features of the app include:

• Easy access to a wide range of cryptocurrencies.
• Real-time price tracking and instant trade execution.
• User-friendly design for seamless navigation.

In terms of Bitbuy security, the app incorporates strong measures to protect user accounts.

Features such as 2FA and biometric login options provide an additional layer of protection and help users feel confident in the safety of their assets.

Some users have highlighted the app’s clean interface and its quick execution times, which help them make informed decisions swiftly.

However, there are reports of occasional lag during periods of heavy market activity.

Overall, the Bitbuy mobile app is a secure and reliable option for cryptocurrency trading, with some minor performance issues under high load.

Bitbuy Review – Is It Worth It?

Bitbuy is a solid choice for Canadian users seeking a secure and regulated platform for cryptocurrency trading.

With strong security protocols and compliance with Canadian regulations, Bitbuy’s legit status is well-established.

The platform offers a user-friendly experience with features catering to both beginners and advanced traders. This includes competitive staking rewards and support for popular cryptocurrencies.

However, there are some Bitbuy cons to consider, such as the platform’s availability only in Canada, its limited support options, and the lack of a welcome bonus or investment programs.

Bitbuy provides a reliable and secure environment for crypto trading, with room for improvement in certain areas.