Cloudbet Casino Review 2023

In this 2023 Cloudbet review, I’m going to share with you what I’ve learned after hours of researching and interacting with the site.

You will find all the features, pros and cons, and many screenshots.

Most importantly, you’ll discover my honest opinion on Cloudbet.

Feel free to skip directly to sections that interest you.

Let’s go!
 

 

1. Key Takeaways 

I understand you may not have enough time to read my full Cloudbet Casino review, so here is an actionable summary to help you.
 

Pros of Cloudbet

 

Cons of Cloudbet

 
 

2. Background

 

 
 

3. Reputation 7.5/10

What is Cloudbet? It’s a sportsbook and casino gambling site that has a fair reputation. They offer some good features but other things are lacking. I’ll explain more below.
 

Cloudbet License

Cloudbet is licensed in Curacao, which is pretty typical of the industry. Most sites are usually licensed here or in Costa Rica.
 

Security Features

Cloudbet states that they have a “100% secure” site. The site has an SSL certificate and games are provably fair and RNG-tested. You can set up two-factor authentication and SMS verification as well.

They also offer anonymous play as long as you are playing with cryptocurrencies. While you only need an email to register, they reserve the right for KYC upon withdrawals in fiat currency.
 

Reputation of Owners

Cloudbet is owned by Halcyon Super Holdings BV, but after extensive searching, I wasn’t able to find anything out about this company.
 

Complaints Received

In my research, I found several complaints besides the Cloudbet scam accusations that every site gets. The complaints on TrustPilot and AskGamblers were regarding slow payouts and poor customer service.

That being said, most complaints seem to be resolved quickly, and Cloudbet has their own Bitcointalk page where they appear to respond quickly to comments and complaints.

My main concern was a complaint on Casino Guru by a player in Finland who had his account locked while the casino ran a KYC that apparently took months to complete for some unknown reason. 

The player had made a deposit of 10 mBTC and was unable to access it or his account. The casino did not respond to queries about the issue and as far as I can find, it was never resolved.

This doesn’t appear to be the norm, however. Most complaints appear to have been resolved successfully. So, is Couldbet legit? Yes, because they are obviously making an effort to serve their clients properly and resolve issues.
 
 

4. Prohibited Countries

Before I move forward with the essence of my Cloudbet review, make sure you don’t play on this platform if you reside in one of the following countries:
 

 
Furthermore, Cloudbet will not accept registrations from .edu email addresses. 
 
 

5. Casino Features 8.0/10

Cloudbet offers a wide assortment of casino games from many big game providers including:

• Play’n Go
• Spinomenal
• BetSoft
• Tom Horn Gaming
• Playson
• Evolution Gaming
• Gamevy

The casino offers slots, jackpot slots, arcade games, table games, baccarat, blackjack, roulette, and virtual games.
 

Features of this casino include thousands of slots, including jackpot slots, and over 50 live tables. Here are a few of the game offerings:
 

Slots

• Court of Hearts
• Penny Fruits Xtreme
• Fire Joker
• Wolf Sierra

 

Jackpot Slots

• The Slotfather
• Golden Goal
• Chicago Gangsters
• It Came From Venus Plus
• Greedy Goblins

 

Live Games

• Lightning Roulette
• Power Blackjack
• Infinite Blackjack
• Lightning Dice

 

Table Games

• First Person Dragon Tiger
• 3 Hand Casino Hold’em
• Money Wheel
• First Person Craps
• Triple Edge Poker

  
You'll also have options for first-person games, feature buy-ins, and much more. The games you find will vary based on your region.
 

Live Casino

You’ll find a nice assortment of live casino games at Cloudbet from Evolution Gaming and Vivo. I was pretty impressed with the number of games in this section. Unfortunately, I wasn’t able to find any exclusive games. Of course, this certainly isn’t a deal-breaker, and the fun addition of arcade games sort of makes up for it. 

What can I say? I’m a sucker for arcade games.
 

 

6. Sportsbook Features 9.0/10

Cloudbet offers an impressive portfolio of sports events with a wide range of in-play markets and low margins.
 

 
Bet on all the usual sports. Tennis, hockey, basketball, American football, beach volleyball, boxing, MMA, cycling, golf, motorsports, and much more are available. You can also choose exotics such as entertainment and politics. 

This is a small thing, but I really appreciate how the whole sportsbook page is put together. It’s very clear and well organized. I’d love to see live streaming, but alas, no such luck except for eSports.

I like that they offer special bets along with the usual offerings. It definitely makes each game more fun to watch and bet on!
 

 
Cloudbet also offers HD realistic virtual sports like basketball and soccer!

Of course, we can’t forget eSports. 

Bet on:

• Call of Duty
• Counter-Strike
• Dota 2
• King of Glory
• League of Legends
• Rainbow Six
• StarCraft
• Valorant
• Warcraft
• Discord

Cloudbet has sportsbook betting limits of up to 10 BTC with pre-game and live betting and several special outrights markets on every event! 

If you’re a sportsbook fan, you’re sure to enjoy Cloudbet’s sportsbook options.
 
 

7. Poker Features

Unfortunately, there is no poker option on Cloudbet apart from video poker. But if anything changes, we’ll be sure to review it here!
 
 

8. Player Experience 8.0/10

Cloudbet offers a nice player experience with some little extras that I liked. Let’s break down what the site has to offer.
 

Platform Features and Functionality

Cloudbet has a smooth platform that is simple to navigate. One nifty little feature that I thought was nice is the ability to change the background theme! 
 

 
Don’t laugh! This is a great tool to help prevent eye fatigue. You can change from dark to classic to light, or set it on auto and it will change on its own.

I’m a little partial to the classic theme myself.

Aside from that fun little diversion, the game menus are easy to find and logical to navigate. 

However, I found it difficult to find contact information, information about deposits and withdrawals, and other information. An FAQ section would be helpful.

The Cloudbet mobile site is also optimized for easy play on your phone or tablet! 

Another nice feature is the blog, which is updated fairly regularly. Here you can find information on promotions, betting strategies, and even just general cryptocurrency information.
 

Design and Appearance

Let’s start with the home page. I like how uncluttered Cloudbet’s home page is. It’s visually pleasing, and informative without feeling overwhelming.

Both the desktop and the mobile sites have a really nice color scheme. I already mentioned the ability to change the background theme, which will adjust the appearance to one that suits you the best.

Pick a shade to match your mood. Or your shoes. Or whatever. 
 

Registration Process

 
Registration is super simple. Use your email or set up an account with your Google, Facebook, or Github account. 

Check the box saying you’re of legal gambling age, select a language, and voila! You’re in!

After you register you choose your username, date of birth, set your format for sports odds, and add funds to your account with your crypto wallet or card.

When you get to the “add funds” part, you can choose your currency and buy crypto directly with your card, or use MoonPay.

Make sure you choose the currency that you want because you cannot change this later.
 
 

9. Welcome Bonus

 
Cloudbet offers a 100% matched deposit welcome bonus for new players up to 5 BTC! 

After you register your Cloudbet account, deposit your cryptocurrency up to 5 BTC/BCH/ETH/PAXG/DASH/LTC, 100 LINK, 1,000 USDT/USDC/DAI/PAX, or 10,000 DOGE.

Your bonus will be automatically credited and you’re ready to go!
 

Terms of Welcome Bonus

• The minimum deposit for this bonus is .01 BTC. 
• Your bonus is earned when you collect loyalty points by playing sports and casino games
• Your bonus is earned and released in the same currency with which you made your initial deposit 
• For the BTC First Deposit Bonus: You'll get 0.01 BTC for every 800 loyalty points you earn. These 0.01 BTC increments will appear right in your account, up to the maximum amount of 5 BTC.

 

Loyalty Points

Here is how loyalty points are calculated:

For Sportsbook Games

• Converted Stake x 0.1 x Price Score = Loyalty Points
• Price Score is the square root of the odds, minus one (decimal odds). The maximum price score is 1.

 
For Casino Games

• Converted Stake x 0.008 x (100-RTP) = Loyalty Points
• Slot games earn the most points, Blackjack earns the fewest points

 
 

10. Promotions 9.0/10

Cloudbet offers many additional promotions besides the welcome bonus. The Cloudbet minimum deposit to receive a bonus is 0.01 BTC.  They do offer a VIP program, but a manager contacts you if you are eligible. No other details were available.
 

 
Here is what they offer:
 

Zero Margin Sports Bets

These are random sporting events marked with yellow boxes. Sports include NBA, NFL, MLB, NHL, MMA, soccer, and tennis. For each of these events, 1000 players will be selected for odds with zero margins.

Multiple bets per match at zero margin are permitted from each player, as long as the total amount of potential winnings does not exceed the equivalent value of $1,000 in BTC, BCH, ETH, PAXG, USDC or USDT.
 

Mega Match Mondays

Here’s a way to make Mondays better! Get a 50% reload bonus of up to 25mBTC every Monday with a minimum deposit of 1 mBTC and a maximum of 25 mBTC.

You must have deposited within the last three days to be eligible, and you must activate the bonus before making your deposit.

Promo must be completed within two days. Sportsbook is not eligible for this promo. Other terms apply so read them thoroughly.
 

Turbo Thursday

Get a 50% reload bonus of up to 50 mBTC when you make a deposit on Thursdays! This has a minimum deposit of 1 mBTC and a maximum of 50 mBTC.

You must have deposited within the last three days to be eligible, and you must activate the bonus before making your deposit. Contact customer service to be credited.

Promo must be completed within two days and is only available for casino play. Other terms apply so read them thoroughly.
 

Basketball Bingo

When you bet on the spread of zero margin NBA games, you could get it back if you lose if a player scores the number of points on their jersey! 

Bet between $20 to $100 on spread bets and get your money back if one player scores their jersey number.

Bet between $101.01 to $200 on spread bets and get your money back if two players score their jersey numbers.

Bet between $201.01 to $300 on spread bets and get your money back if three or more players score their jersey numbers.

Only pre game spread bets are eligible and you must make a minimum of a $20 bet. Other terms apply so read them thoroughly.

Cloudbet offers other promotions as well. Just keep an eye on the promotions page so you don’t miss anything!
 
 

11. Customer Service 9.0/10

Cloudbet has good customer service. They offer 24/7 live chat that is easily found in your account menu. 

It even tells you where you are in the queue so you have an idea of how long you might have to wait. If it seems like it’s taking too long, they give you the option to wait or create a follow-up support ticket.

Options are nice.

I waited about a minute to get a polite and helpful response, so I’m going to say that I like their customer service.

You can also reach them via email, but I had a hard time finding the email address until I looked at the terms and conditions. It’s there, I promise.
 
 

12. Payments 9.0/10

Cloudbet's payment system is good. 

They reserve the right to apply a handling charge of up to 5% on deposits and withdrawals to cover transaction costs, as well as costs they incur for deposits from any amount of Cryptocurrency or fiat that you withdraw.

Which isn’t a great thing. Overall though, they have a fast, easy system for deposits and withdrawals.
 

Deposits

The deposit methods available on Cloudbet are:

 

Withdrawals

The Cloudbet withdraw methods available are:

 

Maximum Payouts

There are no withdrawal limits at Cloudbet. Funds can be withdrawn at any time. The minimum Cloudbet withdrawal is 0.001 BTC.
 

Payout Speed

Players have happily reported that payouts are fast, with many withdrawals taking about 10 minutes. Fiat withdrawals are likely to take longer.
 
 

13. Sites like Cloudbet

 

Cloudbet Review: Final Thoughts

I hope you enjoyed this review of Cloudbet. 

What is the best feature of Cloudbet, in your opinion? What does the platform need to improve?

Let me know your thoughts in the comments!