8.75
Casino rating
8.75
Reviewed by
Kathleen M.

Cryptocurrency Writer

This site contains affiliate links. If you click on one, we may earn a commission.

In this 2021 BetChain casino review, I’m going to share with you what I’ve learned after hours of researching and interacting with the site.

You will find all the features, pros and cons, and many screenshots.

Most importantly, you’ll discover my honest opinion on BetChain.

Feel free to skip directly to sections that interest you.

Let’s go!
 


BetChain Review - Homepage


 

1. Key Takeaways 

I understand you may not have enough time to read my full BetChain review, so here is an actionable summary to help you.
 

Pros of BetChain

Pros Tile (Bold): 
Provably fair.
Pros Description (Normal): 
Many games are provably fair
Pros Tile (Bold): 
Casino Games for everyone.
Pros Description (Normal): 
Games from 20 different providers
Pros Tile (Bold): 
Many currencies accepted.
Pros Description (Normal): 
Players can use whatever currency they prefer!
Pros Tile (Bold): 
24/7 support.
Pros Description (Normal): 
Support any time via chat or email

 

Cons of BetChain

Cons Title (Bold): 
No anonymity.
Cons Description (Normal): 
KYC is required

 
 

2. Background

Year founded: 
2013

Owner: 
DAMA N.V.

Licence(s): 
Curaçao

Cryptocurrencies: 
BTC
ETH
DOGE
USDT
BCH
LTC

Languages: 
English
Spanish
Russian
French
German
Italian
Portuguese
Greek
Norwegian

 

 
 

3. Reputation 9.0/10

BetChain License

The BetChain casino is licensed in Curacao. This is the standard license in the industry. It shows that this casino is legal and should be trustworthy.
 

Security Features

BetChain not only has an SSL certificate but also offers two-factor authentication (2FA) to add extra security to your account.
 

Reputation of Owners

Is BetChain legit? Yes. Dama N.V. runs about 40 online casinos, all of which get very good reviews. This is a company that knows how to do things well.
 

Complaints Received

Most complaints against BetChain, besides the usual BetChain scam accusations, are regarding players having trouble receiving their withdrawals. They appear to have a one-day average response time to complaints, with resolution in an average of five days. 

However, there is one complaint from several years ago that doesn’t appear to have been resolved. The player won a large amount and then his account was disabled so he couldn’t withdraw his winnings. 

The casino stated that this was due to the player breaking the terms and conditions by developing strategies aimed at gaining unfair winnings. This case may or may not have been resolved privately. However, the fact that all the other complaints were resolved quickly and fairly tells me that BetChain takes complaints seriously and does its best to manage them properly.
 
 

4. Prohibited Countries

Before I move forward with the essence of my Betchain review, make sure you don’t play on this platform if you reside in one of the following countries:
 

GB United Kingdom
ES Spain
FR France
NL Netherlands
IL Israel
LT Lithuania
CW Curaçao
GI Gibraltar
JE Jersey
US United States


See All Prohibited Countries

Furthermore, BetChain does not accept players from the French territories of Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, and New Caledonia. 

Specific games and game providers may also have jurisdictional restrictions so be sure to read the terms and conditions carefully before playing.

After speaking with customer service, it appears that the country restrictions for BetChain are only for real money players. I was told that if you’re playing with crypto, any country is accepted.
 
 

5. Casino Features 9.0/10

BetChain has a large selection of provably fair games for everyone’s tastes. You have the options of slots, roulette, poker games, video poker, card games, craps, and lottery games.
 


BetChain Review - Provably Fair Games


Games are from 20 different top game providers so you will have no problem finding something you enjoy from your favorite provider.
 
 

6. Sportsbook Features 

Unfortunately, there is no sportsbook on BetChain. However, if this changes, we’ll be sure to review it here!
 
 

7. Poker Features

Unfortunately, there is no poker option on BetChain apart from video poker. But if anything changes, we’ll be sure to review it here!
 
 

8. Player Experience 9.0/10

I was pleased overall with BetChain’s site and the experience. I’ll go into more details below. 
 

Platform Features and Functionality

The platform is organized nicely. Everything is easy to find right from the main page, either using the menus at the top of the page or the additional list of pages at the bottom of the page. 

I always appreciate an easy-to-locate search bar and BetChain has one right near the top of the page so you can search for specific games. I also like that you can sort by popular games or alphabetically, as well as by game provider.

It’s like everything that BetChain does, they do with ease of use in mind.
 

Design and Appearance

While the design isn’t particularly unique, I do like that it is colorful without being overly flashy. Some casino sites can give you a headache with everything they have going on when you see the homepage. Thankfully, this isn’t one of those sites. 

The color scheme is nice as well. It’s not dark and dreary but also not overly bright and “in your face”. It’s comfortable and attractive. 
 


BetChain Review - BetChain Mobile Play


The mobile site for BetChain is well done too. The gameplay is clear and smooth on both the mobile and the computer site. This means you can easily play anywhere you want.
 

Registration Process


BetChain Review - Registration


Registration on BetChain is simple and fast. Just put in your email, password, currency, and an optional BetChain bonus code. You can also opt to receive email and SMS promotions. You can change this later if you choose.

Make sure to confirm your account with the email they send you. Then you’re ready to play. 

You can also register via Twitter or Google.
 
 

9. Welcome Bonus


BetChain Review - Welcome Bonuses


BetChain offers a welcome bonus on your first three deposits. Here is how it works:

First Deposit: You get a 0. Every other day for the next four days you’ll receive another 40 free spins for a total of 200 free spins.

Second Deposit: You get a 50% bonus up to 0.5 BTC (or €500, 30,000 ₽, A/C$ 600, 4,640 NOK or 7,000 ZAR).

Third Deposit Bonus: You get a 75% bonus up to 0.5 BTC (or €500, 30,000 ₽, A/C$ 600, 4,640 NOK or 7,000 ZAR) 
 

Terms of the welcome bonus

Include:

  • Wager multiplier is 50x
  • Slots count 100%
  • Blackjack, Craps, Poker, and Dice count 5%
  • Bets on Roulette and Baccarat do not count
  • Maximum bet is 0.0002 BTC (80 DOGE, 0.04 LTC, 0.006 ETH, 0.01 BCH, 5 EUR, 300 RUB, 50 NOK, 5 AUD, 5 CAD, 80 ZAR)

 

10. Promotions 9.0/10

BetCoin offers several other promos in addition to the welcome bonus. I’ll explain them below.
 

High Roller Reload Bonus

You’ll get a 75% bonus when you deposit a minimum of 2 BTC (€500, 30,000₽, A/C$ 600, 4,640 NOK or 7,000 ZAR) up to 3.75 BTC. As with the welcome bonus, the wager multiplier is 50x, slots count 100%, Blackjack, Craps, Poker, and Dice count 5%, and bets on Roulette and Baccarat do not count.
 

10% CashBack Tuesday

Make a deposit on Monday and if you lose, you’ll get a 10% cashback bonus on Tuesday. The maximum bonus is 0.1 BTC. The wager multiplier is 3x, slots count 100%, Blackjack, Craps, Poker, and Dice count 5%, and bets on Roulette and Baccarat do not count.
 

25% Reload Wednesday 

Every Wednesday, you’ll get a 25% reload bonus on your first deposit! Not only that, but you’ll also get 25 free spins credited in 24 hours. The maximum bonus is .25 BTC. The wager multiplier is 50x, slots count 100%, Blackjack, Craps, Poker, and Dice count 5%, and bets on Roulette and Baccarat do not count.
 

Tournaments

Play tournaments and get a share of  €500 (or equivalent) each month or 4000 free spins each week! 
 

VIP Club

The BetChain VIP Club is six levels of cashback, free spins, and other bonuses, along with a better exchange rate at each level. For example, the Bronze level (100 to 499CP) has an exchange rate of 100:1, but when you are at the Platinum level (6000 to 9999 CP) the exchange rate is 85:1. VIPs also get up to 50 free spins every Friday as long as they make a deposit each month. 

To be part of the VIP Club, you must earn comp points. Comp points are earned by making wagers. You earn one comp point for every 50 mBTC wagered on slots, 100 mBTC on jackpot games, and 300 mBTC on table games. Once you have earned 100 comp points you can join the VIP Club at the Bronze level.
 
 

11. Customer Service 9.0/10

Customer service is available 24/7 through chat or email. When you open the easy-to-find chatbox, you will initially get an automated response asking for your name and language preference. The available languages are English, Russian, German, Finnish, Norwegian, and Japanese.

Once that is selected you’ll be asked what the topic of your question is, just in case it’s in their database already and they can supply you with a quick answer. If not, you’ll be put “on hold” until a customer service rep can speak to you. I only waited for a couple of minutes. My chat agent was courteous and helpful. 

I can’t say how the email service was, but considering how fast the chat was, I feel like email would be prompt as well.
 
 

12. Payments 7.0/10

I love that there are so many options for payments. This makes it easier for anyone to play. However, I don’t love that KYC may be required for withdrawals.
 

Deposits

The deposit methods available on BetChain are:

Credit Cards

  • Visa
  • Mastercard

Instant Banking

  • Paysafe Card
  • Sofortuberweisung
  • iDebit
  • Zimpler
  • AlfaClick
  • PSB

Ewallets

  • Skrill
  • Neteller
  • EcoPayz
  • QIWI
  • Связной
  • Yandex

Cryptocurrencies

  • BTC
  • BCH
  • LTC
  • ETH
  • DOGE
  • USDT

Players can now play with Euro, Ruble, Canadian and Australian Dollars, Norway Krone, and South African Rand along with cryptocurrencies.
 

Withdrawals

The withdrawal methods available on BetChain are:

Credit Cards

  • Visa
  • Mastercard

Ewallets

  • EcoPayz
  • Skrill
  • Neteller
  • Yandex
  • QIWI

Instant Banking

  • iDebit
  • InstaDebit

Cryptocurrencies

  • BTC
  • BCH
  • ETH
  • LTC
  • DOGE
  • USDT

 

Withdrawal Limits

The maximum withdrawal allowed is 0.1 BTC per week and 0.4 BTC per month. 

Players at a higher VIP level may be given higher limits at the discretion of the casino. In addition, your chosen withdrawal method may have its own limits. 

If you win more than 1 BTC or €15,000, BetChain reserves the right to divide the payout into monthly installments at a maximum of 0.4 BTC or  €6000, until paid in full.
 

Withdrawal Speed

Typically, withdrawals do not take more than 24 hours with the exception of bank transfers, which can take up to three business days. Not providing the correct KYC documentation will also slow the withdrawal process.
 
 

13. Sites like BetChain

 

Betchain Review: Final Thoughts

I hope you enjoyed this review of Betchain

What is the best feature of Betchain, in your opinion? What does the platform need to improve?

Let me know your thoughts in the comments!

About CryptoManiaks
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We are CryptoManiaks.  Collectively, we have over 25 years of experience in the crypto world and are all passionate about guiding people through the complex world of crypto investing.

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Written by

Kathleen M.

Kathleen is a relative newcomer to the world of crypto, but her fascination with the subject led her to become certified in cryptocurrency. She continues to study all things crypto including blockchain, Bitcoin, and Ethereum. In her free time, Kathleen enjoys reading, gardening, and spending time outdoors.

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