FortuneJack Casino Review 2024

In this 2024 FortuneJack review, I’m going to share with you what I’ve learned after hours of researching and playing on the platform.

You will find all the features, pros and cons, and many screenshots.

Most importantly, you’ll discover my honest opinion on FortuneJack.

I’ve covered so many points, so feel free to skip directly to the sections that interest you.

Let’s go!

1. Key Takeaways

I understand you may not have enough time to read my full FortuneJack review, so here is an actionable summary to help you.

Pros of FortuneJack

• Reputation. FortuneJack is the subject of several negative reviews online. However, the support team tends to deal with most of them in a timely fashion.
• Customer Support. In general, FortuneJack‘s support is available to speak with and they handle most complaints well.
• Promotions. FortuneJack has lots of high-quality promotions, which makes it fun to play.
• VIP Program. The list of benefits for VIPs on FortuneJack is long, and includes: frequent cashback, frequent exclusive bonuses, account manager.
• Ease of use. FortuneJack offers a platform that you will surely enjoy using.
• Theme & Design. FortuneJack keeps players visually interested with a nicely designed theme.
• Mobile Experience. FortuneJack offers a good experience for mobile players.

Cons of FortuneJack

• License. FortuneJack is licensed in Curaçao. It’s not the best, so it is a sign that further investigation into the site’s reputation is required.

2. Background

3. Reputation

FortuneJack License(s)

The casino site holds an official Curaçao eGaming License which is a pretty common thing within the industry. FortuneJack doesn’t have any other licenses or comply with third-party regulatory oversight bodies.

Although the Curaçao eGaming License is fairly common, you would be surprised how many crypto casinos still don’t have it.

Security Features

FortuneJack employs two-factor authentication (2FA) to protect its users’ accounts. This is a rare feature among the majority of the crypto casinos, which is a big bonus for FortuneJack’s users.

The 2FA can be activated through the Google Authenticator app. This is one of the safest 2FA methods, so feel free to take advantage of it.

The site also encrypts user data through a standard SSL certificate and an SHA-256 algorithm.

Reputation of Owners

The casino is owned by Nexus Group Enterprises N.V., which claims to have been in the business for more than two decades.

FortuneJack’s owners have managed to earn a good reputation in the crypto gambling world over the last several years, and there aren’t any red flags regarding their activity.

Complaints Received

There is a limited number of scam alerts on the internet, but when you look deeper, it seems most of them are an overreaction from gamblers who have lost money.

FortuneJack’s score on TrustPilot is low, but the number of reviews isn’t statistically significant.

FortuneJack does a fantastic job of responding to customer comments and complaints promptly on Reddit, Bitcointalk, and Discord.

Also, the FortuneJack community is one of the most active in the industry. Frustrated users are usually addressed by both other gamblers on FortuneJack and the casino’s support team as well.

4. Prohibited Countries

Before I move forward with my FortuneJack review, note that you won’t be allowed to play on the platform if you reside in one of the following countries:

5. Casino Features

FortuneJack claims to be “a true pioneer of Bitcoin Gambling.”

Today, the casino is considered among the best (if not the best) bitcoin gambling sites worldwide.

FortuneJack supports over 1,600 different casino games (the number might vary depending on your jurisdiction) from over 25 game providers.

You can choose from titles developed by industry leaders like GameArt, Netent, Evoplay, MicroGaming, and more.

FortuneJack also has several provably-fair casino games, including popular offerings like Dice, Mines, Adrenaline, and Plinko.

Video poker games are supplied by the industry’s best software providers, including:

• Oasis Poker, Oasis Poker Classic, and Oasis Poker Pro Series
• Triple Edge Poker
• Caribbean Poker
• Trey Poker
• Casino Stud Poker
• Joker Poker
• Jackpot Poker
• All Aces Poker
• Fruit Poker
• Cyberstud Poker
• Triple Poker Hold’Em

The complete list depends on your country of residence and the particular game providers’ restrictions.

According to estimations, the site is visited approximately 300,000 times per month. The primary audience is from Australia, the US, and Canada.

Due to the unrivaled experience it provides, the site is valued by serious gamblers and long-term crypto enthusiasts looking for a good place to make their bets.

However, this is not to say there aren’t any beginners on FortuneJack. Just the opposite – newbies also love the site due to the free “demo games.”

The casino claims that it guarantees fairness in every game that uses provably fair algorithms through “groundbreaking Provably Fair algorithms as well as Random Number Generator certificate.”

FortuneJack claims to be using the SHA-2 hash algorithm system to ensure a fair outcome, without the possibility of prediction.

FortuneJack’s games room is among the most robust in the industry.

You can choose from hundreds of table games, slots, and Live Casino offerings.

The latter selection consists of over 50 titles, powered by Evolution Gaming, Authentic, and BetGames TV, and more. You can enjoy top Blackjack, Texas Hold’Em, and Roulette live games.

The bet size starts from 0.01 mBTC, and there are no upper limits. This means the games on FortuneJack are a wonderful choice even for complete beginners.

In a nutshell – the casino section of FortuneJack is among the industry’s finest. Don’t hesitate to give it a go. The only downside is the lack of live dealer poker games.

6. Sportsbook Features

FortuneJack’s sportsbook will satisfy the majority of the crypto gamblers.

It is well-organized, making it easy to find what you are looking for among the hundreds of listed events.

Regarding its scope, it is worth noting that FortuneJack’s sportsbook offering isn’t as extensive as those of other crypto sportsbooks.

For example, you won’t find exotic events like greyhound racing, pesäpallo, or weather forecast.

This isn’t a deal-breaker, though, especially when you consider the fact that there is coverage for the most popular sports and esports events.

From the sports offerings, there are traditional categories like soccer, basketball, volleyball, snooker, MMA, tennis, baseball, and more.

The esports category features events from the most popular games, including Dota 2, LoL, and Counter-Strike.

Furthermore, there are hundreds of markets for each event so that you can bet on basically every outcome you can think of.

There is also a live-betting feature for those who want to be continuously involved.

Another exciting option from FortuneJack’s sportsbook offering is the “Culture” category, where you can bet on the outcome of all types of cultural events like award ceremonies, general elections, and more.

Now, let’s say a few words about betting odds and how they stack to other crypto casinos and “brick-and-mortar” bookmakers.

Our previous reviews have shown how Bitcoin sportsbooks often offer equal to or even worse odds than popular bookmakers.

With FortuneJack, however, things are different. The casino offers more favorable odds in every aspect, which is admirable.

Below is a screenshot of a random set of football matches on FortuneJack.

Below is a screenshot of the same football matches on Bet365.

FortuneJack offers better markets in almost every instance.

To wrap up – FortuneJack’s sportsbook section is among the best on the market.

The only downside is that it lacks more exotic sports events, which, if you aren’t a picky gambler, won’t matter one bit.

7. Poker Features

Unfortunately, there is no poker option at FortuneJack aside from video poker. But if anything changes, we’ll be sure to review it here!

8. Player Experience

FortuneJack provides an exquisite player experience from top to bottom, which is why it is among the most adored crypto casinos out there.

Let’s find out what factors contribute to its rise and dominance in the niche over the last years.

Platform Features and Functionalities

FortuneJack’s site works perfectly. It loads quickly and is very easy-to-navigate.

Its design is very intuitive, which translates to easier interaction even from complete beginners and casino newbies.

The platform’s features are easily accessible and well-organized. There is a dedicated search bar that will help you find what you are looking for in a matter of seconds.

Even the section listing the thousands of sports events loads fast and allows you to easily filter out or search for the preferred match or bet.

The mobile version works perfectly, and you shouldn’t expect any lag.

To provide a better service to its users, the site urges anyone who encounters a bug or a glitch during gameplay to report it via the official email. The casino promises “generous” rewards.

FortuneJack doesn’t have any official mobile apps. You can find such on third-party sites, but I advise you strongly against downloading and installing them.

Design and Appearance

FortuneJack is a level above the rest in the industry in terms of design and appearance.

Despite sticking to the darker color palette, similar to many other crypto gambling sites, FortuneJack stands out with the overall appearance, separate design components, and platform sections.

FortuneJack review – Main Interface

The site keeps things clean and simplistic, and the interaction with it is very intuitive, which makes it a great choice even for crypto newbies.

The casino games are well organized into separate categories, while the search bar makes the process of finding your preferred title among the hundreds listed an easy and straightforward task.

The games are also renowned for exquisite aesthetics and 3D visuals. It is safe to say FortuneJack curates only the best titles, which is why gamblers love it so much.

Registration Process

Registering on the site is a pretty standard procedure and takes no more than a few minutes. In that sense, it isn’t any different from most of the other platforms. Why mention it then?

Two key points make the registration process on FortuneJack different.

First, if you want to take advantage of the platform’s full features, you are required to provide and verify your phone number. Otherwise, your account will have partial restrictions.

For example, without a verified phone number, you won’t be eligible for Free Spins, bonuses, or various promotions offered by FortuneJack, as stated in their terms and conditions.

What this means here is your anonymity isn’t guaranteed.

Considering the shady history of many crypto gambling sites (FortuneJack doesn’t have such for the time being, but still, this isn’t a guarantee), you might want to reconsider your choice.

Some users prefer not to disclose such sensitive personal information at the expense of taking part in promotional programs.

Another thing worth mentioning here is the so-called “free play” mode. It allows users to play slots as a “demo” and without risking their money.

Besides, they can also use the FortuneJack Coin (FJC) to test some of the games on the platform for free. The coin doesn’t have any value and can be reset at any time.

This is a great thing for users who want to experience the platform before signing up.

Informational Resources

FortuneJack doesn’t disappoint on that front either.

The casino’s team does its best to feature as much and as easy-to comprehend information as possible to help their users.

The site has an extensive FAQ section that covers almost everything that might concern your experience on the platform.

FortuneJack has a blog where new articles are posted two or three times per week, which shows how much effort the team puts into keeping their audience engaged.

Moreover, the pieces are insightful and well-written. They cover various topics, including gambling, cryptocurrencies and market trends, casino-specific themes, and more.

9. Welcome Bonus

At first glance, FortuneJack’s welcome bonus might seem to resemble the promotional schemes of other service providers in the niche.

It promises hefty rewards of up to 6 BTC if you deposit up to 6 BTC in four tranches, which is pretty standard stuff.

However, the things that make FortuneJack’s welcome bonus program different are what they claim to be one of the highest deposit matches in the industry (up to 110%), the lowest wagering (30x), and the lowest minimum deposit of 0.002 BTC.

Besides, once you register, you will automatically unlock the sign-up bonus of 100 free spins even without making a deposit. Learn more here.

But this is not all. FortuneJack also guarantees 20% cashback on your 1st deposit (no wagering) and up to 15% monthly cashback schemes you can take advantage of.

All-in-all, FortuneJack has one of the best-rounded welcome bonus programs in the industry.

Terms of the Welcome Bonus

Here is how the bonus scheme works in practice, according to the site:

• For the 1st deposit – 110% up to 1.5 BTC + 250 Free Spins
• For the 2nd deposit – 100% up to 1.5 BTC + 100 Free Spins
• For the 3rd deposit – 100% up to 1.5 BTC
• For the 4th deposit – 100% up to 1.5 BTC

Once you register and deposit funds, the bonuses will get activated automatically and become available in your account under the bonus section.

10. Promotions

FortuneJack’s offering is among the most lucrative in the niche.

The main promotional program is called Miami Garage and is intended to reward the most dedicated gamblers. Alternatively – those who play the most and place the highest bets.

The program’s perks include virtual and physical gifts, up to 10% cashback, and up to 2 BTC in weekly reload bonuses.

As you can see, the casino teases its users’ tastes by offering exclusive rewards.

The idea here is to try representing the sense of a “rich club” society where all FortuneJack users have access to perks, unrivaled by the rest.

If you conquer the last level of the Miami Garage program and grab a yacht, don’t expect the promotions to be over.

That is when the FortuneJack VIP Club comes into play. As the casino team puts it – the opportunities here are endless.

Among the VIP club’s perks are up to 50% weekly reload bonuses, up to 10% monthly cashback, a personal VIP manager to grant you special treatment, an abundance of exclusive offers, surprises, and more.

FortuneJack complements its promotional mix also with its loyalty program. Once again, the idea is to reward the active gamblers – the higher the stakes, the higher the rewards.

The loyalty program allows you to benefit from 25% cashback and reload bonuses of up to 50% (3.5 BTC max).

Besides, there is also a sports bonus where you can get 50 mBTC by winning 10 bets on English Premier League matches in a row.

In a nutshell – FortuneJack has plenty to offer to the most active gamblers and will surely reward you properly if you plan to spend time playing on the site.

Its promotional mix is diversified and includes one-time and recurring bonus schemes with both – physical, virtual, and financial rewards.

11. Customer Service

Email: [email protected]
Phone number: Not available

The quality of FortuneJack’s customer support services is pretty standard for the industry and nothing to really brag about.

There are three main ways to reach out to the platform’s representatives – through social media, email, and live chat.

The most convenient way to connect is through the chat feature on the site. It is live 24/7 and the representatives respond in a few minutes – just as promised.

They are knowledgeable and helpful, although the representative I chatted with struggled with the communication in English a bit.

Nevertheless, they do their best to solve your issue asap – either by providing a solution or guiding you where to look for further information.

It is quite the same with email support. Although they don’t specifically state a time frame, you should expect to have your issue resolved within a few hours, but usually no more than a day.

Similar to the majority of the cryptocurrency gambling sites, FortuneJack doesn’t have a telephone line.

The good news is, FortuneJack has a “Contact Us” page where you can provide your feedback through an online form or email address.

To summarize – FortuneJack’s customer service does the job but isn’t anything special.

12. Payments

This section of the FortuneJack review will cover everything you need regarding the platform’s payments, including supported cryptocurrencies, withdrawal, deposit methods, and more.

In a nutshell – FortuneJack is a crypto-only casino and sportsbook service provider supporting the most popular coins.

Although you won’t be able to use fiat currencies on the site, FortuneJack’s team claims that they are “working on incorporating them in the future.”

FortuneJack is renowned for its relatively-reasonable fees and flexible deposit and withdrawal terms.

Deposits

The site supports the most popular cryptocurrencies, including:

You will also notice the casino’s proprietary coin – FortuneJack Coin. It is used as tokens for free games and has no material value. You are free to reset it at any time.

Once you complete your deposit, you should expect your funds to appear in your account in just a couple of minutes.

FortuneJack doesn’t impose any minimum deposit requirements.

However, if you want to take advantage of the signup bonus, make sure to deposit at least 0.001 BTC or its equivalent in other currencies.

Regarding the deposit fees – FortuneJack claims that “sometimes they are present and sometimes there are none.”

That is why it is essential to double-check before sending the funds. But even though you might be charged for the deposit, the fees are small.

Yet, this is a disadvantage because most crypto casinos don’t impose any deposit fees.

Withdrawals

The withdrawal methods available on FortuneJack are:

Withdrawals on FortuneJack are instant and available only in cryptocurrencies. The minimum withdrawal amount is 0.004 BTC or its equivalent in other cryptocurrencies.

However, for security reasons, sometimes the withdrawal procedure might take a while. There isn’t anything to worry about, though. If some issues are identified, the support team will get in touch with you.

Bear in mind that to be eligible to make a withdrawal, you should have a verified account.

Besides, before requesting a withdrawal, the deposit amount must be wagered twice on casino games or 50% on the sportsbook.

There are also minimum withdrawal requirements at FortuneJack. Here they are in the chart below:

There are some other crucial things concerning the withdrawal procedures on FortuneJack, like wagering requirements or withdrawal restructuring.

For example, when reviewing your withdrawal request, the casino states that it reserves the right to make you withdraw funds in installments, the number of which, as well as the period, are decided on a case by case basis.

Maximum Payouts

There is no maximum payout limit on FortuneJack.

However, the terms and conditions state that FortuneJack reserves the right to limit your winnings for a single bet or spin to a maximum of 300,000 Euros.

All-in-all, you shouldn’t expect any issues with withdrawals on FortuneJack. There are plenty of user opinions on Bitcointalk threads stating that they are more than happy with the platform’s payout reliability.

In a case of several years ago, one user, for example, reports that he had no issues depositing 12 BTC and withdrawing the 45 BTC he managed to win (happy dawg, I know)!

Such big wins can’t be paid out currently, considering the prices of BTC, but still, they serve as an indication that payouts on FortuneJack are seamless.

Payout Speed

In most cases, withdrawals shouldn’t take more than 3 to 4 hours to be processed.

However, the support representative warned me that, rarely, payouts might be delayed a bit, but they should usually be made within a day.

13. Sites like FortuneJack

FortuneJack Review Final Thoughts

I hope you enjoyed going through my FortuneJack Review.

So, in the end, what do you think is the best feature of FortuneJack, and where does the platform need to improve?

Let me know your thoughts in the comments!